At thepowerbook, we provide digital courses and online learning services. Please read this Refund Policy carefully before making any purchase.

1. Nature of Products

All products and services offered by thepowerbook are digital in nature and are delivered online immediately after successful payment.

2. No Physical Returns

Since we do not sell physical products, returns of goods are not applicable.

3. Refund Eligibility

Refunds may be considered only under the following circumstances:

• Duplicate payment made by the user.
• Payment deducted but course access not provided due to a verified technical issue.
• Refund is explicitly mentioned or promised on a specific course sales page.

4. Non-Refundable Cases

• Change of mind after purchase.
• Failure to attend, complete, or make use of the course.
• Dissatisfaction with course content, teaching style, or results.
• Incorrect course selection by the user.

5. Refund Request Process

To request a refund, you must contact us within 7 days of purchase by emailing info@thepowerbook.online with your payment details and reason for the request.

6. Refund Processing

If approved, refunds will be processed to the original payment method within 7–10 business days. Processing time may vary depending on your bank or payment provider.

7. Policy Updates

thepowerbook reserves the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page.

8. Contact Information